2013 National Housing Quality Awards Silver Recipient

DSLD Homes is proud to be a silver recipient of the 2013 National Housing Quality Awards. This is one of the industry's most prestigious awards, and it recognizes quality management achievements and operational excellence in the residential construction industry.

It was noted that we track the performance of our trades on almost a daily basis, using review sheets placed at every jobsite. We also use an "even flow" construction model, ensuring all trades know where they are supposed to be and when. Lastly, it was noted we use photos, illustrations, and detailed instructions in our scopes to ensure that all homes are built correctly from the beginning.

DSLD Homes is proud to be a recipient of this prestigious award!

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Highest Distinction in Customer Satisfaction

At an awards program during the International Builders Show in Orlando, FL, on February 7, DSLD Homes received the Builder Partnerships Achievement Award for "Highest Distinction in Customer Satisfaction." "The Builder Partnerships Achievement Award in customer satisfaction," says Monica Wheaton, CEO of Builder Partnerships, "recognizes those companies that have the ability to deliver what is most important to homebuyers-quality construction and a great buying experience. DSLD Homes certainly fits that bill."

To achieve this recognition, DSLD Homes had at least 93%of its homebuyers say they were willing to refer the company to friends or family. This is determined through a scientific survey of buyers done by Woodland, O'Brien & Scott, an industry leading customer satisfaction survey company that also helps builders improve their customer satisfaction.

Customer satisfaction is a leading indicator of the quality of a company. In order to achieve high levels of satisfaction, home builders must be able to deliver quality construction, great locations, appealing design, and an engaging customer buying experience.

DSLD Homes has built a culture of customer satisfaction that permeates the company. In addition, it has worked hard to build processes that encourage suppliers and trade contractors to support that effort, and the final beneficiary is the home buyer.

2011 Builder of the Year

DSLD Homes is honored to be awarded 2011 Builder of the Year by Professional Builder Magazine. Every year Professional Builder Magazine nationally recognizes a builder who has shown excellence in the new home building industry.
Our rapid success is due to our commitment to quality, personal service, and excellent building methods. Saun Sullivan, managing partner, stated, "Being named Builder of the Year is a great honor. We are extremely happy to win this award. DSLD Homes will continue to strive to make our customers happy and to build great houses, at great prices, for great people."

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